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1. General

1.1 This website privacy policy (” Privacy Policy”) applies to www.ayafaaircon.com (the “Website”). We value our visitor’s privacy and appreciate your confidence that we will respect your privacy in a careful and sensible manner. By visiting the Website and/or using the products and services made available to you on the Website, you are agreeing to the terms of this Privacy Policy. Please read this policy carefully.

1.2 We guarantee to comply with the standards, procedures and requirements laid down by the Singaporean government to ensure that your personal information is kept secure and processed fairly and lawfully.

2. Use & disclosure of registered user’s information

2.1 Information about our users is an important part of our business. We may share user’s information on a limited basis with agents that we use from time to time to send postal mail and email, remove repetitive information from visitor lists, analyse data, provide marketing assistance, and provide customer service.

2.2 We release account and other personal information whenever we believe such release is appropriate to comply with the law, enforce or apply our Website Terms of Use and other agreements, or protect the rights, property or safety of the Website, our users or others

3. How do we use your information?

3.1 Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy. We may use your personal information to communicate with you, such as to let you know about new features or offerings on the Website for record-keeping purposes, and in aggregate (and therefore anonymously) for market research purposes, to track the activity on our website, to publish trends and/or to improve usefulness and content and for any other purpose that we may notify to you and the relevant data protection authority from time to time.

4. Sharing with & Disclosure of Information to 3rd Parties

4.1 As a matter of policy, your personal information will not be shared or disclosed to third parties (whether for their marketing purposes or otherwise) without your consent. However, we reserve the right to disclose your personal information as required in the normal course and scope of our business in the provision of our services, and where required by applicable law, statute, stock exchange regulation or by-law, regulatory or governmental order or court order.

5. Security

5.1 We take every precaution to protect your personal information. In addition, we have strict security protocols in place to protect our customer database from unauthorised access, improper use or disclosure, unauthorised modification, and unlawful destruction or accidental loss. We only allow access to the customer database when absolutely necessary, and then under strict guidelines as to what use may be made of such details. We may ask you for proof of identity before disclosing any personal information to you.